Shipping Information

Pins will be mailed in a bubble mailer for protection. Larger quantities or orders mixed with other products will generally be mailed in a large mailer or box that is best suited for the weight and size of the items.

If you are in a hurry, please reach out to me and see if your deadline can be met. I always recommend Priority Shipping if you are on a deadline.

I am not responsible for any delayed, lost, stolen or missing items once the package has been taken in by USPS. I will not refund or replace these items. If you are worried about your item being lost or damaged, please purchase priority shipping as your package then includes insurance up to $50. 

Domestic

USPS First Class Mail is your cheapest option, but does not include tracking or insurance. I recommend upgrading to Priority Mail if you are on a timeline or would like insurance + tracking. Again, I am not responsible for any lost or delayed packages once they enter USPS possession.

International

Please be aware of all fees and taxes associated with receiving mail from the United States to your country. Customers are 100% responsible for any and all of these additional fees or taxes . I can not and will not mark anything as "gift" or to lower value of the package to help avoid these. This is illegal, and I will not risk it.

I have recently lowered my international shipping fees for non-tracked, un-insured packages. They are now about half they were before! They are based on package weight. These are prices set by the postal service.

Please understand that shipping from the USA to international countries does come with longer shipping times. Once the postal service takes in these packages, I am not responsible for delayed or missing packages. 

If you have any questions that are not addressed please use the contact form or email info@lilboatboutique.com 

 

Lost Items

Once the USPS takes in your package, I am no longer responsible for it. If the item says it is delivered and you cannot find it at your home, please contact the local branch of USPS (the one that handles your route). Provide them with the tracking number. Let them know the situation and hopefully they can find it. I also recommend checking in with neighbors or other people that live at that address to see if they got it by mistake.

 

What happens if my shipping address is wrong?

Depends! If you notice you gave me the wrong shipping address before I ship your package or print the label - I can easily change and send it to the correct one - no problem!

If I have already created the label, but haven't shipped - you can either pay an additional shipping fee for me to ship right away, or shipping will wait until the USPS refunds the incorrect label (can take days to weeks) to my account.

If the package has already shipped - there is nothing I can do to fix it. You can place another order right away, or we can wait and see if the package is returned to me. If it IS returned to me, you can cancel and get a refund minus the cost of shipping - or you can pay cost of shipping for me to send it again, to the correct address.

So, please make sure you verify your address before submitting!